Why choose a pet sitter over a kennel?

When your pet stays at home for his care he is left in familiar surroundings, comfortable, kept on the same routine, doesn't experience the anxiety of going to an unfamiliar place, or kept up all night by the noise of a kennel environment. Pet sitters also provide a bit of home security by bringing in your mail and newspaper, taking out the garbage, rotating lights and blinds so potential burglars don't know you're away.

Why not ask a friend or family member instead of a pet sitter?

You are putting a lot of burden on your friend or family to care for your pets that may strain your relationship over time, plus with a professional pet sitter it brings peace of mind that comes from knowing that your pet is being cared for by an experienced professional.

Does Fluffs of Luv charge extra for holidays?

Yes, but a small $5 increase per visit on the day before, day of and day after the holiday. The following holidays it applies to are: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's.

Does Fluffs of Luv have liability insurance and is Fluffs of Luv bonded?

Yes, through Business Insurers of the Carolinas. Plus, all of our pet sitters are insured and bonded through this company as well.

Does Fluffs of Luv run background checks on all of their pet sitters?

Yes, everyone even the owner. We feel it is important aspect of our business.

What areas of Charlotte does Fluffs of Luv service?

We currently are servicing Charlotte, Pineville, Matthews, Indian Trail, Uptown, Huntersville, parts of Waxhaw, Weddington, parts of Fort Mill, Elizabeth, Dilworth, South Park, Ballantyne, University, Rock Hill, SC and if you don't see your city listed, still contact us as we may still be able to service you. In addition the zip codes we service are, but aren't limited to: 28075, 28078, 28079, 28104, 28105, 28134, 28173, 28202, 28203, 28204, 28205, 28206, 28207, parts of 28208, 28209, 28210, 28211, 28212, 28213, 28215, 28216, 28217, 28226, 28262, 28269, 28270, 28273, 28277, 28278, 29708, 29715, 29732, 29730.

Does Fluffs of Luv charge extra for medicating?

No, we do not charge extra for general medicating (pills & injections). We do charge $3 more per injection (insulin) and $5 more per fluid administration.

Does Fluffs of Luv charge more for multiple pets?

All of us are animals lovers! We do not start charging for multiple pets until you have either 3 or more pets. We charge $4 more per visit or you can choose to do a 45 min visit and there is no extra charge.

Does Fluffs of Luv care for exotic pets?

Yes, we care for all breeds of Turtles, Tortoises, Gecko's, Birds (ex: African Grey Parrots, Cockateils, Macaw's, Parakeets), Ferrets, Rabbits, Mice, Rats, Bangle Cats, and Fish just to name a few.

Will the pet sitter record notes about your pet during each visit?

Yes, a During Our Visit form will be left at each visit.  You can also request a text message update.

Do you provide emergency services to a local veterinarian?

Yes, if there is an emergency we will take your pet to your preferred vet or ours which is Atrium Animal Hospital (704-542-2000) or West Ballantyne Animal Hospital (980-938-8136).  If it is after hours we utilize the closest emergency facility.

What would happen if the pet sitter experiences car trouble or becomes ill?

We have a team of trained pet sitters who are able to help us in an emergency situation. Please refer to our sitters page to see the full team and read their bios.

Is Fluffs of Luv a member of any Pet Sitting Associations?

Yes, we are proud to be members of a couple great associations & adhere to their quality standards in pet sitting. (PSI) Pet Sitters International which can be found at http://www.petsit.com/quality-in-home-pet-care and (CAPPS) Charlotte Area Professional Pet Sitters.

How can I help my pet sitter and my pet?

  1. Make reservations with your pet sitter early, especially during holidays
  2. Keep your pets collar on with current identification tags
  3. Provide clear instructions detailing specific pet-care on the forms Fluffs of Luv will provide to you (the more information the better)
  4. Buy extra pet supplies in case you're away longer than planned
  5. Leave a key with a trustworthy neighbor as a backup, or well hidden outside but be sure those extra keys work before giving them out.

What payment options does Fluffs of Luv offer?

Payments are due at the start of your visits. We take money order, check or credit. You can update your pet care profile to include your credit card information. We will charge your card prior to the start of care usually on Thursday's. Once you enter in your credit card info we are only able to see the last 4 digits and we use a secure site so your information is encrypted.