Frequently Asked Questions

When your pet stays at home for his care he is left in familiar surroundings, comfortable, kept on the same routine, doesn’t experience the anxiety of going to an unfamiliar place, or kept up all night by the noise of a kennel environment. Pet sitters also provide a bit of home security by bringing in your mail and newspaper, taking out the garbage, rotating lights and blinds so potential burglars don’t know you’re away.

You are putting a lot of burden on your friend or family to care for your pets that may strain your relationship over time, plus with a professional pet sitter, it brings peace of mind that comes from knowing that your pet is being cared for by an experienced professional.

Yes, but a small $5 increase per visit on the day before, the day of, and the day after the holiday. The following holidays it applies to are: Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year’s.

Yes, through Business Insurers of the Carolinas. Plus, all of our pet sitters are insured and bonded through this company as well.

Yes, everyone even the owner. We feel it is an important aspect of our business.

We currently are servicing parts of Myrtle Beach, SC, Asheville, NC, Charlotte, Pineville, Matthews, Indian Trail, Uptown, Huntersville, parts of Waxhaw, Weddington, parts of Fort Mill, Elizabeth, Dilworth, South Park, Ballantyne, University, Rock Hill, SC and if you don’t see your city listed, still contact us as we may still be able to service you. In addition the zip codes we service are, but aren’t limited to: 28075, 28078, 28079, 28104, 28105, 28134, 28173, 28202, 28203, 28204, 28205, 28206, 28207, parts of 28208, 28209, 28210, 28211, 28212, 28213, 28215, 28216, 28217, 28226, 28262, 28269, 28270, 28273, 28277, 28278, 29708, 29715, 29732, 29730.

No, we do not charge extra for general medicating (pills & injections). We do charge $3 more per injection (insulin) and $5 more per fluid administration.

All of us are animals lovers! We do not start charging for multiple pets until you have either 3 or more pets. We charge $4 more per visit or you can choose to do a 45 min visit and there is no extra charge.

Yes, we care for all breeds of Turtles, Tortoises, Gecko’s, Birds (ex: African Grey Parrots, Cockatiels, Macaw’s, Parakeets), Ferrets, Rabbits, Mice, Rats, Bangle Cats, and Fish just to name a few.

Yes, a During Our Visit form will be left at each visit. You can also request a text message update.

Yes, if there is an emergency we will take your pet to your preferred vet or ours. If it is after hours we utilize the closest emergency facility.

We have a team of trained pet sitters who are able to help us in an emergency situation. Please refer to our sitters page to see the full team and read their bios.

1. Make reservations with your pet sitter early, especially during a holiday.
2. Keep your pets collar on with current identification tags
3. Provide clear instructions detailing specific pet-care on the forms Fluffs of Luv will provide to you (the more information the better)
4. Buy extra pet supplies in case you’re away longer than planned
5. Leave a key with a trustworthy neighbor as a backup, or well hidden outside but be sure those extra keys work before giving them out.

Payments are due at the start of your visits. We only take credit or debit payments. You can update your pet care profile to include your credit card information. We will charge your card prior to the start of care usually on Wednesday’s. Once you enter in your credit card info we are only able to see the last 4 digits and we use a secure site so your information is encrypted.